Return and Refund Policy – Hunt Parts | Auto Parts Online Store

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Return and Refund Policy

Returns 

Customers can return the products ONLY by mail.

Defective products
This happens when the product is incorrect, damaged by the carrier, or defective in another way. We will provide the return shipping label and you will get a full refund.

NOTE: Discrepancy claims must be reported within 10 days after delivery. 

NOTE: Any damaged part MUST be reported within 24 hours of receipt of the part. Pictures of the damaged parts must be taken and sent to info@huntparts.ca

Customer remorse
This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item. In this case, it will be customer responsibility to return the item(s) and shipping costs are not refundable. There is a 30% restocking fee of the total invoice for canceled or returned products and services. 

NOTE: Our return policy lasts 10 days from the receipt of the part.

To be eligible for a return, your item MUST be unused and in the same condition that you received it. It MUST also be in the original packaging and resalable. Please note that painted parts are not returnable or exchangeable.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Thereafter, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.